Customer Support

Working as part of our Online team, this Customer Support position will play an important role in supporting the Musicroom.com and MusicShopEurope.com online retail stores, providing first class customer service via telephone and email. Based in our Bury St Edmunds office, this is a full-time position reporting to the Customer Support Manager.

Training

Training

A training and development programme will be provided to enable you to deliver all job functions. Ongoing training and courses will be scheduled as appropriate.

Probationary Period

Probationary Period

All new employees are subject to a probationary period of three months.

Remuneration

Remuneration

Remuneration will be commensurate with the level of experience and responsibility and is paid monthly.

Pension Provision

Pension Provision

The Company offers all employees an Auto-Enrolled Contributory Pension Scheme.

Other Benefits

Other Benefits

Benefit from staff discounts, cycle-to-work scheme, voucher schemes and more.

Annual Leave

Annual Leave

The annual leave entitlement is 20 days plus all statutory bank holidays. This will increase to an entitlement of 25 days after the first full year of employment.

References

References

Confirmation of employment for any successful candidate will be subject to receiving satisfactory references, proof of eligibility to work in the UK and satisfactory completion of the probationary period.

How To Apply

How To Apply

All candidates are required to submit a CV and covering letter to careers@halleonardeurope.com.