Customer Support Administrator (Music) – French & German Languages

You will work as part of our Customer Support Team to answer queries related to sales from our and MusicshopEurope websites via email and telephone. This role will require excellent verbal and written German and French skills to provide a high level of service to our French and German customers.

Based in our Bury St Edmunds office and warehouse facility, this is a full-time permanent position reporting to the Customer Support Manager that is part of our close-knit Customer Support Team.



  • 25 days holiday allowance plus 8 Bank Holidays (total 33 days)
  • Free Parking
  • Subsidized canteen on site
  • An Employee Discount of up to 40% across our wide product range
  • Stakeholder Pension Scheme (5% employee contribution, 3% employer contribution)
  • Cycle to Work and Discount Voucher schemes
  • An Employee Assistance Program is available for all employees and their families. As well as being a confidential support line, it also offers practical financial and life management advice 24/7
How to Apply

How to Apply

All candidates are required to submit a CV and covering letter to